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Each case shows the real problem, our intervention, and the impact achieved.

Practice
Industry
Imagen educacion FESA
EducationStrategy

Institutional Strategic Diagnostic for a Non-Profit Educational Organization

11
prioritized actions over 3, 6 and 12 months
1 month
of initial strategic diagnostic
EducationStrategy

Institutional Strategic Diagnostic for a Non-Profit Educational Organization

Problem

A non-profit educational organization had expanded its portfolio of initiatives without an equivalent management structure and, by its own leadership's account, without formal performance indicators.

Solution

A maturity diagnostic across six components that contrasts self-perception with evidence and identifies risks, opportunities and decisions that require further information.

Dual Intervention

In one month: five interviews, one self-assessment, a review of financial statements and an inventory of initiatives, assessed across six components on a 1-to-5 maturity scale.

11
prioritized actions over 3, 6 and 12 months
1 month
of initial strategic diagnostic
Imagen servicios inge
ServicesProcesses

Business X-Ray for an engineering services firm

70
items assessed across six areas of the business
3 weeks
of comprehensive diagnosis
ServicesProcesses

Business X-Ray for an engineering services firm

Problem

The founder supervised every stage of the work, convinced the team could not run it alone. The company depended on the founder to function.

Solution

The diagnosis located where errors originate and prioritized actions over 3, 6 and 12 months so the founder can delegate with control.

Dual Intervention

Four interviews, a document review and an assessment of 70 items across six areas of the business, with risks, opportunities and uncertainties prioritized.

70
items assessed across six areas of the business
3 weeks
of comprehensive diagnosis
Imagen turismo
Hospitality and TourismProcesses

Integrated Business Review for a hotel group

10
improvement priorities set by the operating team
1 month
of comprehensive diagnosis
Hospitality and TourismProcesses

Integrated Business Review for a hotel group

Problem

A hotel group grew faster than its structure. With new investments under review, its leadership needed to know how its processes and team really worked before deciding.

Solution

A review that set the leadership's view against the operating team's. It exposed reliance on a few people and produced 10 improvement priorities set by those who run the processes.

Dual Intervention

5 interviews with leadership and a 2-hour workshop with the operating team. We assessed 70 management items across 6 components and tested the two views against each other.

10
improvement priorities set by the operating team
1 month
of comprehensive diagnosis
Business X-Ray for a mid-sized distribution company
RetailStrategy

Business X-Ray for a mid-sized distribution company

6 weeks
from initial diagnosis to action plan
3 weeks
Business X-Ray duration
RetailStrategy

Business X-Ray for a mid-sized distribution company

Problem

Sales grew, but structure and processes didn't keep up. The owner made every decision, margins weren't improving, and nobody was clear on what was most urgent to address.

Solution

A full Business X-Ray across the six dimensions of the DUAL Model: environment, strategy, profitability, structure, management, and operations. We identified the most relevant risks and opportunities.

Dual Intervention

Interviews with leadership and key staff, a review of core financials, and a working session. Executive report with prioritized findings, a risk-and-opportunity map, and recommended next steps.

6 weeks
from initial diagnosis to action plan
3 weeks
Business X-Ray duration
Process optimization for a services company
ServicesProcesses

Process optimization for a services company

-45%
project delivery time
3 months
to visible results
ServicesProcesses

Process optimization for a services company

Problem

Rapid growth created duplicated functions, purposeless meetings, and unpredictable delivery times that hurt client satisfaction.

Solution

We redesigned the critical workflows and defined clear roles and responsibilities for every area of the business.

Dual Intervention

AS-IS process diagnosis, TO-BE design, implementation of a Kanban board, and team training in the new methodology.

-45%
project delivery time
3 months
to visible results
Institutional analytics for a private university
EducationAnalytics

Institutional analytics for a private university

5× faster
report generation
5 months
development and implementation
EducationAnalytics

Institutional analytics for a private university

Problem

The institution made decisions on enrollment, retention, and program expansion without reliable data. Existing reports took weeks to produce.

Solution

We built a centralized data architecture and executive dashboards that update in real time for the key academic and financial indicators.

Dual Intervention

Initial X-ray of the data area, centralized architecture design, Power BI dashboards organized by audience, and training for the leadership team on reading indicators.

5× faster
report generation
5 months
development and implementation
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